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Notification Inbox Guide",[270,271,272],"p",{},"This feature lets you review and manage all notifications generated in TFlow (project status changes, document uploads, mentions, incoming email, etc.) in one place.",[274,275,276,283,296],"blockquote",{},[270,277,278,279],{},"💬 ",[280,281,282],"strong",{},"Try asking Lyra",[284,285,286,290,293],"ul",{},[287,288,289],"li",{},"\"Summarize my unread notifications\"",[287,291,292],{},"\"Tell me today's notifications\"",[287,294,295],{},"\"Tell me how to configure notifications\"",[270,297,298,299],{},"For more details: ",[300,301,302],"a",{"href":119},"Lyra Interactive Features Guide",[304,305,307,308],"h2",{"id":306},"_1-checking-notifications","1. Checking Notifications ",[309,310],"span",{"id":311},"help-app-notifications-inbox",[270,313,314,315,318,319,322,323,326],{},"Notifications can be accessed via ",[280,316,317],{},"two paths"," — the ",[280,320,321],{},"bell icon"," in the top-right navigation bar, and the ",[280,324,325],{},"Notification"," menu in the left sidebar. Either one opens the same notification screen, and both show a badge while you have unread notifications.",[328,329,331],"h3",{"id":330},"top-right-navigation-bar-bell-icon","Top-right navigation bar (Bell icon)",[270,333,334,335,338],{},"The ",[280,336,337],{},"Bell icon"," in the top-right navigation bar shows the number of unread notifications in real time. Click it to go to the notifications screen.",[284,340,341,352],{},[287,342,343,346,347,351],{},[280,344,345],{},"Pill badge",": The number of unread notifications is shown as a number. (Up to ",[348,349,350],"code",{},"99+",")",[287,353,354,357],{},[280,355,356],{},"No badge",": When all notifications are read, the badge disappears.",[328,359,361],{"id":360},"left-sidebar-menu-notification","Left sidebar menu (Notification)",[270,363,364,365,367,368,371],{},"Clicking the ",[280,366,325],{}," menu in the left sidebar also takes you to the same notifications screen. If there are unread notifications, a badge appears next to the menu, and when the sidebar is in collapsed mode it appears as a ",[280,369,370],{},"Dot",".",[274,373,374],{},[270,375,376,377,380],{},"The menu previously labeled \"Inbox\" was renamed to ",[280,378,379],{},"\"Notification\""," to avoid confusion with email.",[328,382,384],{"id":383},"notification-screen","Notification screen",[284,386,387,393,407],{},[287,388,389,392],{},[280,390,391],{},"Grouped by date",": Notifications are automatically categorized as Today, Yesterday, This Week, and Earlier.",[287,394,395,398,399,402,403,406],{},[280,396,397],{},"Filtering",": Use the ",[348,400,401],{},"All"," \u002F ",[348,404,405],{},"Unread only"," filter at the top to quickly view only unread notifications.",[287,408,409,412],{},[280,410,411],{},"Infinite scroll",": Scrolling down automatically loads older notifications.",[270,414,415],{},[416,417],"img",{"alt":418,"src":419},"Notification Inbox screen","\u002Fimages\u002F4-account\u002Fnotification-inbox.png",[304,421,423,424],{"id":422},"_2-managing-notifications","2. Managing Notifications ",[309,425],{"id":426},"help-app-notifications-manage",[284,428,429,435],{},[287,430,431,434],{},[280,432,433],{},"Mark individual as read",": Clicking a notification item automatically marks it as read and takes you directly to the relevant screen (project, document, email, etc.).",[287,436,437,440,441,443],{},[280,438,439],{},"Mark all as read",": Click the ",[348,442,439],{}," button at the top to mark all notifications as read at once.",[304,445,447,448],{"id":446},"_3-notification-types","3. Notification Types ",[309,449],{"id":450},"help-app-notifications-types",[270,452,453],{},"Notifications are generated in situations such as the following.",[284,455,456,462,468,474],{},[287,457,458,461],{},[280,459,460],{},"Project",": status changes, member invitations, comment mentions (@)",[287,463,464,467],{},[280,465,466],{},"Document",": new document uploads, document status changes",[287,469,470,473],{},[280,471,472],{},"Email",": new incoming email",[287,475,476,479],{},[280,477,478],{},"Payment\u002FEscrow",": escrow status changes, payment requests",[304,481,483,484],{"id":482},"_4-web-push-notifications","4. Web Push Notifications ",[309,485],{"id":486},"help-app-notifications-push",[270,488,489],{},"You can receive important notifications on your desktop\u002Fmobile even when the browser or app isn't open. You have to allow the browser's notification permission once; after that, notifications are delivered as OS notifications whenever you are not looking at the TFlow screen.",[328,491,493],{"id":492},"how-to-set-up","How to Set Up",[495,496,497,503,510],"ol",{},[287,498,499,500],{},"While logged in to TFlow, the browser shows a popup asking ",[280,501,502],{},"\"Do you want to allow notifications?\"",[287,504,505,506,509],{},"Click ",[280,507,508],{},"Allow"," to enable Web Push notifications.",[287,511,512],{},"After that, notifications arrive even if you close the browser.",[328,514,516],{"id":515},"how-it-works","How It Works",[284,518,519,525,531],{},[287,520,521,524],{},[280,522,523],{},"When you're viewing TFlow",": Notifications are shown as real-time badges within the screen.",[287,526,527,530],{},[280,528,529],{},"When you're not viewing TFlow",": A Push notification appears in your OS notification center (desktop) or notification bar (mobile).",[287,532,533,536],{},[280,534,535],{},"Clicking a notification",": Clicking a Push notification takes you directly to the relevant TFlow screen.",[304,538,540,541],{"id":539},"troubleshooting-faq","Troubleshooting (FAQ) ",[309,542],{"id":543},"help-app-notifications-troubleshooting",[284,545,546,576,622],{},[287,547,548,551,552,555],{},[280,549,550],{},"Q: \"Notifications don't arrive.\""," ",[309,553],{"id":554},"help-app-notifications-faq-not-received",[284,556,557,566],{},[287,558,559,562,563],{},[280,560,561],{},"Error code\u002Fsymptom",": ",[348,564,565],{},"PUSH_NOTIFICATION_NOT_RECEIVED",[287,567,568,569,572,573,575],{},"A: Check whether the notification permission for the TFlow site is ",[280,570,571],{},"Blocked"," in your browser settings. In Chrome, you can change it to ",[280,574,508],{}," via the lock icon on the left of the address bar > Site settings > Notifications.",[287,577,578,551,581,584],{},[280,579,580],{},"Q: \"I denied the notification permission and want to allow it again.\"",[309,582],{"id":583},"help-app-notifications-faq-permission-blocked",[284,585,586,593],{},[287,587,588,562,590],{},[280,589,561],{},[348,591,592],{},"PUSH_PERMISSION_DENIED",[287,594,595,596],{},"A: You need to change it directly in your browser settings.\n",[284,597,598,614],{},[287,599,600,603,604,607,608,611,612],{},[280,601,602],{},"Chrome",": Click the lock icon on the left of the address bar > ",[348,605,606],{},"Site settings"," > ",[348,609,610],{},"Notifications"," -> change to ",[348,613,508],{},[287,615,616,619,620],{},[280,617,618],{},"Safari",": Preferences > Websites > Notifications, change TFlow to ",[348,621,508],{},[287,623,624,627],{},[280,625,626],{},"Q: \"The notification badge number differs from the actual number of notifications.\"",[284,628,629,636],{},[287,630,631,562,633],{},[280,632,561],{},[348,634,635],{},"NOTIFICATION_COUNT_MISMATCH",[287,637,638],{},"A: Refreshing the page (F5) syncs it with the server. 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