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Communication · Payment · AI

The features you use outside the project screens — email integration and the mailbox, internal chat, Proof of Funds and escrow/payment summaries, profile, friends, subscription and notifications, plus the Lyra, LEO, and CYGNUS AI engines.

Overview: email, chat, XRPL payments, and AI engines in TFlow

What's in This Guide

Email and chat

DocumentWhat it covers
2.1. Email Integration and Settings (Email Settings)Connect a Google (Gmail) account via OAuth or an external IMAP/POP3 mailbox to TFlow, and troubleshoot connection failures.
2.2. Mailbox & Sending (Inbox & Compose)Read and organize connected mail in the TFlow inbox, and send or reply with project documents attached.
2.3. AI Mail Analysis and Project Linking GuideReview the AI analysis of trade documents attached to incoming mail, and link (map) a mail record to a specific project.
2.4. Internal Chat Guide (Chat)Start 1:1 or group conversations with colleagues and registered partners, open a project group chat, and share files.

Payments and settlement

DocumentWhat it covers
3.1. Proof of Funds (PoF) GuideRequest and issue Proof of Funds per milestone on the project Payment screen, connect a wallet, and pay the exporter directly after issuance.
3.2. Escrow-Based FCL — Coming SoonHow the escrow-backed Financial Comfort Letter works and its fee and refund rules — new issuance is not open in production yet.
3.3. System Payment Summary GuideMonitor escrow and transfer transactions company-wide by period and type, cross-check them on the ledger by TX hash, and issue receipts.

Account, subscription, and notifications

DocumentWhat it covers
4.1. My Profile GuideEdit personal and company information, manage departments, staff, and department managers, and review your activity log.
4.2. My Friends GuideSearch for and invite partners, accept or decline friend requests, and manage your trade network address book.
4.3. Service Subscription & Receipts (My Subscription) GuideReview your license plan and usage limits, the AI token balance, external integrations, and the receipt and invoice history.
4.4. Notification Inbox GuideCheck and manage every TFlow notification in one place, the notification types, and Web Push setup so alerts arrive with the browser closed.

AI engines

DocumentWhat it covers
5.1. Intelligent Trade Chatbot (Lyra Chatbot)What the context-aware Lyra chatbot can do, how the screen awareness system (Lyra's Eyes) works, and how to manage conversations.
5.2. Letter of Credit Risk Analysis Engine (LEO)How the LEO engine automatically detects toxic clauses and risks in a letter of credit, and how the clarification feedback loop works.
5.3. Trade Regulation Precision Analysis Engine (CYGNUS)How the GraphRAG-based CYGNUS engine ties trade regulations and past dispute cases together to surface compliance and dispute risks.