Common Features Overview
This document set gathers the fundamentals that apply the same way no matter which TFlow service you use. Account (profile, friends, notifications), login (SSO), subscription, billing, and tokens, licenses, and customer feedback are managed in the main app (tflowx.com), but their effect extends across the entire Store, Guild, and Studio family of sites.
💡 Who is this for? Anyone opening TFlow for the first time, anyone who wants to sort out their billing or subscription, admins who want to hand out feature access (licenses) to team members, and everyone who has ever wondered "why can't I see this menu?" It's worth reading before you dive into the individual work features (documents, projects, email, AI, and so on).
1. One Account for Every Service
You have one TFlow account. Once you log in to the main app, you can keep using every site that ends in .tflowx.com without logging in again (SSO).
| Service | Address | What it does |
|---|---|---|
| Main app | tflowx.com | The core of trade operations — projects, documents, email, billing, AI, and more |
| Store | store.tflowx.com | Public storefront · product listings · RFQ (request for quote) |
| Guild | guild.tflowx.com | Trader community · Trade Wiki · LC Review |
| Studio | studio.tflowx.com | Marketing images, card series, and video production |
For details on logging in and moving between services, see Login SSO · Family Sites.
2. Document Structure
| Document | What it covers |
|---|---|
| Account Management | My profile (personal and company info, department management, activity history) · My friends (network) · Notification center (including Web Push) |
| Subscription · Billing · Tokens | The My Subscription screen, purchasing and changing subscription plans and licenses, recurring billing (PayVerse), AI token top-ups and auto top-up, and the refund policy |
| License | The concept of organization-level licenses, features that require a license, the notice shown when you lack permission, and organization license assignment |
| Login SSO · Family Sites | Using every service with a single login, entry paths into the family sites, and an introduction to each service |
| Customer Feedback | Sending bug reports and feature suggestions, and how to use the submission form |
3. When a Screen Doesn't Show — Check Visibility and Permissions First
Some TFlow menus appear or stay hidden depending on operational settings or your permissions. If a particular menu isn't visible, check the following first.
| Condition | Effect | Details |
|---|---|---|
billingEnabled (server BILLING_ENABLED) | When off, the Subscription menu and the token top-up entry point are hidden | Subscription · Billing · Tokens |
LICENSE_GATING_ENABLED (off by default) | When on, change actions are blocked for accounts without a license | License |
| Master (company top administrator) | Only the Master can access the company dashboard, assign organization licenses, designate the settlement manager, and so on | License · Department & Company Dashboards |
| payment_manager (settlement manager) | Only the Master or the settlement manager can view the settlement status dashboard | XRPL Settlement Status |
ℹ️ Each of the conditions above is called out again as a visibility condition footnote in the relevant document.
💡 Troubleshooting (FAQ)
Q. I don't see "Subscription" in the sidebar.
A. Billing may not yet be enabled in your environment (billingEnabled OFF), or it could be an account permission issue. Check the visibility conditions in the Subscription · Billing · Tokens document.
Q. Do I have to sign up separately to enter Store/Guild/Studio? A. No. There is no separate registration. Once you log in with your main app account, you can use every service via SSO. → Login SSO · Family Sites
Q. Some features tell me "a license is required." A. A license is a usage entitlement purchased at the company (organization) level and assigned to members. You can view content, but change actions such as editing, creating, or approving may require a license. → License